Call Toll-Free From USA & Canada: 1-888-607-POAS

Local Phone: 506-2442-6178

Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully for a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information from each visitor (“User”) of the http://poasrentacar.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Poas Rent A Car.


What personal information do we collect from the people that visit our blog or website?

You may be asked to enter your name, email address, phone number, mailing address, credit card information, driver's license number and expiration date, date of birth, or other necessary details to book a car or to support the customer service experience.

When do we collect information?

We collect information when you submit a blog comment, request a quote, make a reservation, contact us via Live Chat, email or telephone, subscribe to a newsletter, provide feedback on a survey, enter a contest, or in some other way, interact with our Site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize the User’s experience with pertinent content and services.
  • To allow us to better serve a User when responding to customer service requests.
  • To quickly process or adjust User reservations.
  • To improve our website’s functionality.
  • To ask for ratings and reviews of staff, services or products.
  • To administer a contest, promotion, survey or other site feature.

How do we protect your information?

To maintain safety, we implement a variety of security measures when a User submits or accesses their information.

  • Users’ personal information are contained behind secured networks and are only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
  • All sensitive/credit information a User supplies is encrypted via Secure Socket Layer (SSL) technology.
  • For your convenience and our protection, we may store your credit card information for more than 90 days in order to expedite any insurance claims, and to automate the billing process.
  • Our Site is scanned on a regular basis for security holes and known vulnerabilities.
  • We use regular Malware Scanning.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow it) that enables the site's or service provider's systems to recognize your browser, and capture and remember certain information.

We use cookies to:

  • Help remember and process the car quote/reservation.
  • Show advertisements or discounts based on User activity/interest.
  • Compile aggregate data about Site traffic and Site interactions in order to offer better User experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your particular browser's Help Menu to learn the correct way to modify your cookies.

If Users disable cookies in their browser:

If you turn cookies off, some of the features that make your Site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties the Users’ Personally Identifiable Information unless we provide Users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our Users, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

Google

Google's advertising requirements may be summed up by Google's Advertising Principles (https://support.google.com/adwordspolicy/answer/1316548?hl=en). They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads. Google's use of the DART cookie enables it to serve ads to our Users based on previous visits to our Site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense.
  • Google Display Network Impression Reporting.
  • Demographics and Interests Reporting.
  • DoubleClick Platform Integration.

Facebook Conversion Tracking/Custom Audiences:

Much like the above DART tag, a User may see targeted ads when accessing a Facebook account. This tags also measures the amount of engagement and conversion to better serve relevant, promotional offers to our Users across the Facebook platform.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Site.

Opting out:

Users can set preferences for how Google advertises using the Google Ad Settings page. Alternatively, Users can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from Californian consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

In accordance with CalOPPA, we agree to the following:

  • Users can visit our Site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy page.

We can change your personal information:

  • By emailing us.
  • By calling us.
  • By chatting with us or by sending us a support ticket.

How does our Site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our Site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

The Children's Online Privacy Protection Act (COPPA) puts parents in control of the collection of personal information from children under 13 years of age. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old, nor do we allow third-parties, including ad networks or plug-ins, to collect PII from children.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the Users via in-Site notification ASAP.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop receiving emails, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process quotes/reservations and to send information and updates pertaining to them.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred; mostly for feedback purposes.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or Site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow Users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@poasrentacar.com and we will promptly remove you from ALL correspondence (except those that are required for the reservation process).

Changes to Our Privacy Policy

Poas Rent A Car reserves the right, at our sole discretion, to add, change, modify, or remove portions of this privacy policy at any time. When we do so, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes on how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

Your Consent

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Poas Rent A Car
3, Rio Segundo
Alajuela, Provincia de Alajuela 20109
Costa Rica
Email: info@poasrentacar.com
Phone: 506 2442 6178

Call Toll-Free From USA & Canada

1-888-607-POAS

  reservations@poasrentacar.com

  Local Phone: 506-2442-6178

FOLLOW US

PrivacyTerms & Conditions

Copyrights @2017 All Rights Reserved by POAS