The following is a brief overview of our rental policies. This summary is intended as a quick reference guide, providing answers to commonly asked questions. However, the information contained herein does not substitute for the stipulations set forth in the actual rental agreement.
Cancellations or changes to a reservation must be received at least 72 hours prior to the scheduled rental start date; otherwise, a 1-day rental will be billed to the renter’s credit card.
All rental rates are based on 24-hour increments. We offer a 1-hour “grace” period. If the vehicle is returned one hour after the completion of a 24-hour term, then the equivalent of one rental day will be added to the invoice. All published rates constitute official rates and are subject to change.
Insurance is not a replacement for common sense.
Directional guidance, whether through Google Maps, Waze, Nav-Sat or another GPS, should be evaluated first for safety. The renter is ultimately and solely responsible for their actions regardless of whether the navigational device directs them to drive outside tourist areas, straight into a lake or off a bridge. Blindly following any direction may cause serious injury or death.
Poas will not be held responsible for any third-party service; including customer-purchased products. Cell service is provided by Claro CR Telecomunicacions, S.A.. “Waze” is a Google product. Consult their Terms of Service before use. Update map software for best results.